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Vermeil Plating Certificates

Packaging

Gift-ready presentation with every order

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Worldwide delivery, tracked and insured

Shipping

Care instructions

How to keep your pieces looking their best

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JEWELRY CARE

Caring for your Pearl & Twist piece

Your jewelry is crafted from 18K Gold Vermeil over 925 Sterling Silver and features natural freshwater pearls. To preserve its beauty, shine and delicate details, please follow these simple care instructions:

Keep away from water. Remove your jewelry before showering, swimming, exercising or sleeping.
Avoid chemicals and beauty products. Put your jewelry on after perfume, creams, lotions, sunscreen and cosmetics have been applied and fully absorbed.
Avoid chlorine and salt water, as well as household cleaning products.
Wipe gently after wearing with the soft cleaning cloth provided. Do not rub the pearls or gold surface aggressively.
Do not use jewelry cleaners, alcohol, vinegar, toothpaste or abrasive polishing products.
Do not use ultrasonic or steam cleaners.
Store separately in the Pearl & Twist pouch, in a cool and dry place, away from direct sunlight and other jewelry.

Our golden rule
Last on. First off.

Put your Pearl & Twist jewelry on last — and take it off first.

With a little care, your piece will continue to shine beautifully while preserving the natural character of its
freshwater pearls.

THE PEARL & TWIST EXPERIENCE

Every Pearl & Twist piece arrives beautifully wrapped with care.

From our signature box to the soft pouch and thoughtful finishing touches, every detail is designed to make the moment of opening your jewelry feel as special as the piece itself.

A little luxury, wrapped with love.

SHIPPING & DELIVERY

Worldwide Delivery

We offer tracked and insured worldwide delivery, so your Pearl & Twist piece can safely find its way to you wherever you are.

Order Processing

Each piece is carefully prepared and beautifully packaged before it leaves our studio.

As many of our designs feature exclusive details and delicate handcrafted elements, please allow an additional 1–2 weeks for preparation when needed. This time is separate from the delivery time.

We believe every piece deserves the time and attention needed to make it just right.

You will receive a tracking number by email once your order has been dispatched.

Delivery

Delivery times and shipping costs vary depending on your destination and will be shown at checkout.

Please note that delivery times may occasionally be affected by customs clearance or circumstances beyond our control.

Customs & Import Duties

International orders may be subject to customs duties, import taxes or other local charges imposed by the destination country.

Any such charges are the responsibility of the recipient and are not included in the product price or standard shipping fee.

Safe & Insured

Every shipment is tracked and insured for your peace of mind.

Please make sure your delivery address and contact details are correct when placing your order.

A little piece of Pearl & Twist, on its way to you.

Crafted in small, intentional batches —

with every piece supporting acts of kindness.

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Collections

Women's collection

Little Bloom kids collection

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CONTACTS

hello@pearlandtwist.com

Bali, Indonesia

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Vermeil Plating Certificates

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Delivery

Complimentary shipping. When you purchase any two pairs of earrings

Indonesia

Singapore

UAE

United States

Australia

Western Europe

Full delivery address

If the piece is currently out of stock due to our very limited production, please allow an additional 1–2 weeks for production and delicate hand-finishing before shipping.